Freight Coordinator Agent
Forwarder updates arrive in email threads and portals, and your ERP holds one ETA field. Your team sees a delay too late, and pays for premium freight or a production reschedule.
Know the day each PO reaches your warehouse, and act on a delay before a milestone is missed.
- Alerts before a milestone is missed
The agent checks each shipment with the forwarder before each milestone date. If a milestone is at risk, your team knows while there is still time to rebook.
- Agreed actions checked
The agent agrees each next step with your forwarders, such as a rebooking or a split shipment. Then the agent checks that the forwarder took the action.
- Status and documents from forwarder portals
The agent signs in to your forwarders' portals and gets the latest status and documents. Your team has every update in one place.
- A real ETA for every PO
The agent calculates the ETA in real time, from forwarder updates, past transit times and events on the route. Your planners see the day each PO reaches the warehouse, beyond the one ETA field in your ERP. If you let it, the agent writes that date to your ERP.




