Agents

Transportation

Let AI agents find shipment delays early, check shipping documents and get freight quotes, all by email with your carriers. Your logistics team reviews only the exceptions, each with a next step drafted from your standard operating procedures.

ImpactDelays and premium freight

Freight Coordinator Agent

Forwarder updates arrive in email threads and portals, and your ERP holds one ETA field. Your team sees a delay too late, and pays for premium freight or a production reschedule.

Know the day each PO reaches your warehouse, and act on a delay before a milestone is missed.

  1. Alerts before a milestone is missed

    The agent checks each shipment with the forwarder before each milestone date. If a milestone is at risk, your team knows while there is still time to rebook.

  2. Agreed actions checked

    The agent agrees each next step with your forwarders, such as a rebooking or a split shipment. Then the agent checks that the forwarder took the action.

  3. Status and documents from forwarder portals

    The agent signs in to your forwarders' portals and gets the latest status and documents. Your team has every update in one place.

  4. A real ETA for every PO

    The agent calculates the ETA in real time, from forwarder updates, past transit times and events on the route. Your planners see the day each PO reaches the warehouse, beyond the one ETA field in your ERP. If you let it, the agent writes that date to your ERP.

Also in Transportation
ImpactData quality

Shipment Documentation Agent

Bills of lading, packing lists and freight invoices arrive as scans and attachments. Your team types them into the TMS and checks them by hand, one shipment at a time.

Get a complete and correct shipment record from every document your carriers send.

  1. Bill of lading review

    The agent reads each bill of lading, scans included, and compares it with the booking and the order. Your team sees each difference before the goods arrive.

  2. Packing list check

    The agent compares each packing list with the order line by line. The agent finds short or wrong shipments before the goods reach your dock.

  3. Freight invoice audit

    The agent compares each freight invoice with your rate card and the shipment record, and finds overcharges before you pay. The agent checks every invoice in full.

  4. Shipment record

    If you let it, the agent creates or updates the shipment in your TMS. Dates, units and decimal formats arrive the way your system expects them. The shipment record is complete when the goods arrive.

ImpactFreight cost

Freight Quote Agent

Freight rates change often, and a quote round means days of email and spreadsheet work. Your team compares quotes on the base rate and misses the surcharges.

Price every lane on current freight quotes, compared on the full cost.

  1. Quotes from every carrier

    The agent sends freight quote requests lane by lane, with your volumes. The agent reminds carriers who have not quoted before your deadline, so every lane has enough bids.

  2. Full-cost comparison

    The agent compares rates, transit times and surcharges for each lane. Your team selects each carrier on the full cost, with the comparison done.

  3. Award and rate tables

    The agent sends the awards your team selects, one carrier per lane or a lane split across several. If you let it, the agent writes the new rates to your rate tables before your next order.

Agents

The other functions

Procurement & Sourcing

  • PO Confirmation
  • RFQ
  • Supplier Compliance
Know more →

Order Intake

  • Customer Order Intake
  • Order Validation
  • Order Status
Know more →

Finance Operations

  • Invoice Audit
  • Payment Reconciliation
Know more →

And many more processes

  • Sourcing and onboarding
  • Portal invoice submission
  • Email order intake
  • Freight quotes
  • RFQs and quotes
  • Portal PO retrieval
  • Order capture and validation
  • Milestone tracking
  • Supplier performance
  • AR inbox triage
  • Change orders
  • Shipment documents
  • Supplier risk assessments
  • Escalations to sales
  • Order status inquiries
  • Freight invoice audit
  • 3-way matching
  • Cash application
  • Exception management
  • Supplier invoice audit
  • Customer ledger reconciliation
  • Invoice dispute resolution
  • Supplier statement reconciliation
  • Non-PO coding and approval

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