Agents

Procurement & Sourcing

Let AI agents follow up on PO confirmations, run RFQs and collect supplier compliance documents. The agents check every supplier reply against your rules. They work over email, so your suppliers keep their way of working. Your buyers review only the exceptions, each with a next step drafted from your standard operating procedures.

ImpactSupplier OTIF

PO Confirmation Agent

Suppliers confirm late, or they change the quantity, the product or the date in their reply. Your buyers find the change too late, and you pay for expedites and extra safety stock.

Get every PO confirmed on time, and fix wrong quantities, products, prices and dates before a small error becomes an expedite.

  1. Errors corrected at the source

    The agent compares each confirmation with the PO line by line, with your tolerances or with none. The agent corrects small errors with the supplier. Your team sees only the changes that affect cost or delivery.

  2. Follow-ups that keep POs on time

    The agent follows up with each supplier until every PO is on time. The agent asks for missing documents or information and reports problems, in the words a buyer would use. Every PO gets its follow-up, also when a buyer is away.

  3. Exceptions ready to resolve

    The agent sends each change that needs a decision to the right buyer. The buyer gets a 30-second summary, the supplier's history, the emails and the documents. The agent proposes a next step from your standard operating procedures and from similar past cases.

  4. ERP always current

    If you let it, the agent writes confirmed dates, quantities and prices to your ERP. When two sources do not agree, the agent asks a buyer before it writes. Your buyers plan from current data in the ERP.

Customer Case Study

Diebold Nixdorf's 25-person procurement team runs zero manual PO follow-ups.

Read their story →
ImpactSourcing speed

RFQ Agent

An RFQ means days of email and spreadsheet work before your team can compare two bids. Each supplier answers in its own format, and your team copies every answer into one sheet.

Get every bid scored and ranked on the same terms, so your buyers spend their time on the negotiation.

  1. One request, comparable answers

    The agent sends your RFQ from one form that asks every supplier for the same data. The agent reminds suppliers before the deadline and reads each reply, whatever its format. Your team gets answers it can compare line for line.

  2. Bids ranked for you

    The agent scores and ranks each bid by the rules you set, with the reason for each rank. Your buyers start the negotiation with the comparison done.

  3. Award and master data

    The agent sends your award to one supplier, or splits it by line, and tells every other supplier the result. If you let it, the agent writes the new prices to your master data. Buyers can order at the new price the same day.

ImpactAudit readiness

Supplier Compliance Agent

Supplier certificates expire, and your team finds out during an audit or when an order is blocked. Your team collects the documents again by email, one supplier at a time.

Keep every supplier certificate current before an audit or an order needs it.

  1. All suppliers on one schedule

    The agent sends your own compliance templates to every supplier, on a fixed schedule or when you need a check. Each supplier gets the request in its own language. One check covers your full supply base.

  2. Complete answers

    The agent reads each reply and asks again for any data that is not there or not clear. The agent keeps asking until it has an answer. Your team reviews one list for all suppliers.

  3. Status you can show an auditor

    The agent files each document, records its expiry date and sets the supplier's compliance status in your system. Your team answers an auditor from one record.

Agents

The other functions

Order Intake

  • Customer Order Intake
  • Order Validation
  • Order Status
Know more →

Transportation

  • Freight Coordinator
  • Shipment Documentation
  • Freight Quote
Know more →

Finance Operations

  • Invoice Audit
  • Payment Reconciliation
Know more →

And many more processes

  • Sourcing and onboarding
  • Portal invoice submission
  • Email order intake
  • Freight quotes
  • RFQs and quotes
  • Portal PO retrieval
  • Order capture and validation
  • Milestone tracking
  • Supplier performance
  • AR inbox triage
  • Change orders
  • Shipment documents
  • Supplier risk assessments
  • Escalations to sales
  • Order status inquiries
  • Freight invoice audit
  • 3-way matching
  • Cash application
  • Exception management
  • Supplier invoice audit
  • Customer ledger reconciliation
  • Invoice dispute resolution
  • Supplier statement reconciliation
  • Non-PO coding and approval

Need an agent for another process?

Our customers run more agents than this page shows. Bring one process and your real documents, and we show you the agent working on them.