How It Works

Bridge real-world logistics and your systems

Move from firefighting to foresight with a Smart AI workforce:
Reduce lead time - reduce working capital - increase logistics service quality

You define the SOPs. Glacis follows them — with no system overhaul.

Agents

Meet your smart virtual team

Our AI agents follow your procedures and adapt seamlessly to daily operational needs.

Email Agents

Handle communication with forwarders,brokers, and suppliers 24/7 - updating shipments and escalating issues.

Voice Agents

Call carriers and warehouses to schedule pickups - replacing daily logistics calls.

Intelligent Document Processing

Automatically extract and validate critical documents - straight from inboxes.

Smart Workflows

Executes complex workflows tailored to your SOPs — built by our team to seamlessly integrate with your ERP and TMS for quick and easy rollout.

Supply Chain Execution made easy with Glacis

AI Automation without complex setup.

Use Cases

Powerful use cases across industries

Manufacturing - Retail - 3PL - Forwarding

Communication Overload

Supply chain teams waste hours chasing shipment updates, calling warehouses, and clarifying missing details over and over again. Glacis AI agents automate follow-ups, confirm shipments in real time, and resolve supplier issues without human intervention. By unlocking unstructured data, you slash email volume, accelerate decisions, and keep operations moving.

  • Carrier Updates
  • Supplier Status & Queries
  • Import Documentation

80%

less manual work

40%

reduction in working capital

Document Chaos

Documents like PODs, packing lists, and delivery notes arrive in messy formats and often with errors. Glacis AI extracts and verifies data instantly, syncing it to your ERP and auto-resolving issues before they delay customs or invoicing.

  • Import Documentation
  • Customs Form Validation
  • Proof-of-Delivery Matching

80%

faster processing

60%

fewer supplier disputes

Bottlenecks in coordination

Teams from Logistics, Warehouse, Planning coordinate shipments across ERP, TMS, Teams and Emails; creating delays and missed updates. Glacis AI syncs your systems, alerts the right teams, and automates approvals to keep operations flowing.

  • Margin & Invoice Coordination
  • Delivery Slot Scheduling
  • Proactive System & Stakeholder Sync

70%

fewer manual hand-offs

50%

faster decision cycles

Insights & Visibility

Reporting is always a slow process, right teams need to be notified, who then chase information and coordinate meeting times and by the time the meeting happens it's too late. Leaving you blind to underperforming carriers, missed milestones, and cost leaks. Glacis AI delivers real-time dashboards and alerts on carrier performance, missed milestones, and cost risks; giving executives fast, reliable visibility across every shipment and route.

  • Carrier Compliance Tracking
  • Service Quality Monitoring
  • Real-Time Milestone Alerts

95%

faster insight delivery

4x

improvement in end-to-end visibility

Integrations

Skip the months-long integrations

Glacis AI agents work like your logistics teammate. They browse your ERP and TMS interfaces, update shipment records, and chase missing data — Just add Glacis AI as your team member.

Enterprise-Grade Security

Enterprise-ready deployments

Built for enterprise scale and security

Private Cloud Deployments

Your data, AI, and compute — all co-located in a dedicated cloud environment for maximum control and security.

Compliance & Security

SOC 2, ISO 27001, GDPR - data encrypted and governed by the highest standards.

Enterprise Support

White-glove onboarding, training, and dedicated customer success team.

Built for Global Scale

Supports multi-language workflows, flexible configurations, and enterprise-grade scalability — ready for complex global operations